Easy job allocation

Easily allocate jobs to staff members using drag-n-drop. Staff will be notified instantly.

Communicate effectively

With built-in scheduling reminders, email and SMS capabilities, you can dispatch information to your staff faster than ever before, keeping them up to date with their schedule.

Email clients

Send emails to your clients direct from the job card. Use an email template to make emailing even faster.

SMS clients

Remind clients of appointments, notify of parts arrival or request a call back to your office.

Schedule notifications

Staff receive instant notifications of any changes to their schedule or urgent jobs that are allocated.

Smart job dispatch

Seeing all your staff on the map helps you to make smart dispatch decisions, without having to interrupt them with a call or SMS.

Simple scheduling

Easily manage multiple staff schedules. Simply drag jobs onto the scheduled time and staff member of choice.

Instant dispatch

Instantly dispatch urgent jobs to staff by simply dragging the job directly onto a staff member.

Flexible job allocation

Allocate jobs to a booking window rather than a specific time. A more flexible way of working where an exact booking time is not a requirement.

Job queues

Use customisable job queues to manage jobs awaiting further action but not yet scheduled to a staff member.

Professional quotes & invoices

Create professional quotes and invoices in seconds. Print, email, SMS or even post* to your clients while on site.

Tell clients you’re on the way

SMS clients to notify them that you're on-approach to the job, with an estimated time of arrival.

Job reminders

Even the best staff can forget appointments. Automatic job reminders alert you before scheduled bookings, including the estimated travel time to site.

Email templates

Ensure consistent professional email communication with your clients from everyone in your business.

Quote & invoice templates

Select from our range of beautiful template designs or even customise your own. Our templates automatically use your uploaded company logo.

Don’t get lost

With turn-by-turn navigation on your iPhone or iPad, you'll never get lost on the way to a job.

Never lose details

With all client and job information stored in one location from the first call, you'll never lose client or job details again. Bring up past jobs instantly with powerful search.

Branded Photos

Photos are automatically branded with job details. A helpful professional record for clients, linked directly to the job.

The job diary

The diary records and displays all notes, photos, documents and status changes over the life of a job.

Photos

Create invaluable visual records, such as before and after photos, by taking photos through the app on your iPhone or iPad.

Badges

Use job badges for quick reference to critical information about a job, such as a "warranty job", "take payment facilities", "multi-storey building".

Take it on the road

Having job history can sometimes be the difference between finishing the job first-time and having to schedule a second visit.

Email and Text

Send email and text messages directly from ServiceM8, with every message stored in the job diary.

Attach files

Save any external files that you might need for the job

Job notes

Use notes to record any new information throughout the job